This article provides information to faculty, staff and student workers for using the Global Address Book in Outlook.
Info
The Global Address Book can be accessed through the Outlook Desktop Client. It must be set up at your computer.
Outlook Mac Download All Mail
Accessing the Global Address Book
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- Open the Address Book in the top right-hand corner.
- Use the shortcut key combination Crtl-Shift-b
There are two basic Global Address Lists:
- Offline Global Address List: this is the default and primary address list
- Global Address List: this contains the latest updates, but it must be manually selected.
Updating the Global Address Book in Outlook
Updating the Global Address Book in Windows
- Click File, afterwards click Account Settings, then Download Address Book
- Check the Download changes since last Send/Receive box is checked off, in Offline Address Book dialog box.
- Click OK.
- The Outlook Global Address Book is now up to date.
Updating the Global Address Book in Outlook 2013 and 2016
- Click File, Click Account Settings, then Download Address Book.
- Check the Download changes since last Send/Receive box in the Offline Address Book dialog box.
- Click OK.
- The Outlook Global Address Book is now up to date.
Updating the Global Address Book in Mac OS
Outlook 2011 does not use Exchange cached mode and connects to the Global Address Book by LDAP connection. It will update every time Send/Receive is clicked.
Identifying Shared Resources at a Glance
New Outlook Mac
- Shared Mailbox: “Department – Mailbox Name”
- Shared Calendar: ”~Department – Calendar Name”
- Distribution List: Same display name format as mailboxes, but preceded with a multi-person icon.
- Clicking on a distribution list (distribution group) will pull up information about it, such as membership.